1. What makes Her Hair Shop extensions different from others?
Our extensions are 100% natural, ethically sourced, and crafted for durability and seamless blending. Each strand is hand-selected to meet luxury standards—no synthetic fillers, no compromises.
2. Are your wigs and extensions suitable for all hair types?
Absolutely. Our collections are curated to complement a wide range of textures—from silky straight to coily and kinky. Whether you’re enhancing volume or switching styles, we’ve got you covered.
3. How long do the extensions last?
With proper care, our extensions can last 6–12 months or longer. We recommend using sulfate-free products and storing them in a silk pouch to maintain their quality.
4. Do you offer international shipping?
Yes, we ship worldwide. All orders are processed within 1–2 business days, and delivery times vary based on location. You’ll receive tracking details as soon as your order ships.
5. Can I return or exchange my order?
Due to the nature of our products, we only accept returns on unopened items within 7 days of delivery. For exchanges or concerns, our support team is here to help via WhatsApp or email.
6. How do I choose the right texture and length?
Our product pages include detailed guides and comparison visuals. Still unsure? Reach out to our styling experts for personalized recommendations.
7. Do you offer custom wig services?
Yes, we offer bespoke wig construction tailored to your preferences—cap size, lace type, density, and more. Contact us directly to begin your custom order.
8. Is Her Hair Shop available in salons or retail stores?
Currently, we’re online-exclusive to ensure direct quality control and personalized service. Stay tuned for pop-up events and salon partnerships in Dubai and beyond.
